Support

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Getting Started

First timer? This guide has you covered

Open

Knowledge Base

Advanced, huh? Ok then you need to see our KB

Launch

Submit Ticket

Stuck? Just send us a ticket and we'll get on it

Submit

FAQs

It's easy. All you need to do is click here where you'll be taken to our Website Builder. Once there, you choose your favorite responsive design, fill in your contact and billing information and in seconds you'll have your website.

You can add additional users or email accounts, disk space, SMS, and extra newsletters. To purchase any of these extras, click System Usage on the Clients tab in the Partner Portal. All extras purchased are set up on recurring billing. The one exception is extra newsletter credits, which are purchased as a once-off. They are valid for use up to 12 months from the date of purchase.

  • Additional one User $5/month (includes ten additional email addresses)
  • Additional five Users $20/month (includes 20 additional email addresses)
  • Extra Disk Space $10/1 GB per annum (charged annually)
  • Extra Newsletters $0.01/email (first 10,000 free on applicable plans)
  • Extra SMS $10/month per additional 50 SMS (charged monthly)
  • Excess traffic charged at $1/1 GB (first 1 TB free)
  • Extra newsletter credits:
    • 1,000 @ $10
    • 40,000 @ $240 (40% discount)
    • 65,000 @ $325 (50% discount)
    • 90,000 @ $360 (60% discount)
    • 190,000 @ $570 (70% discount)
Definitely! When you firtst sign up you get a free "<yourbusiness>.inreact.net" URL. Afterwards, via your Control Panel you can add your domain name anytime. Please note: InreactNET is not a domain registar.
Of course! You can most-definitely edit the markup, layout, colors, font, etc. of your website anytime. You can use the integrated web code editor or your own and then Secure FTP to our servers.
While we'd hate to see you go (a puppy loses it's cuteness when you do) you can cancel anytime. Your website will not be accessible, however, should you decide to come back, contact us and we'll restore it. Please note: the Initial Setup is never refundable.
We have an extensive Knowledge Base with tons of searchable tutorials, step-by-step guides and videos. We also have a Getting Started Guide which is perfect for the beginner. We also offer Premium Support if you need it, contact us and let's talk.
Since InreactNET offers a turnkey solution, you cannot upgrade/downgrade so easily. In order to faciliate any account change, you need to submit a support ticket. Please note: you may be subject to additional fees.